FAQ
-
Long pants and closed-toed shoes are recommended, but not required.
-
Yes, and they are provided to you.
-
Guides can take pictures for you if you bring a small camera at no extra charge.
-
Along the ridgeline in the Wai’anae Mountains
-
A mixture of quarter horses, and thoroughbreds
-
The ride is between 60-90 minutes and varies based on group sizes and how individual horses move.
-
No! We give a short 5 minute safety-demo to help teach the basics before hopping on a horse.
-
You must be physically able to ride and stay on a horse safely (in extreme cases it is staff decision). Let us know if you have any issues. Pregnant women will not be permitted to ride.
-
Due to our insurance not covering any keiki under 8, the minimum age requirement is 8 years old!
-
230lbs
-
We have partnered with Charley’s Taxi to provide Transportation from Ko’olina and surrounding areas. Please call 808-833-3333 to set up your transportation with them directly.
-
Traffic depending, it would be safe to leave an hour to an hour and a half before check-in time (30 minutes prior to activity start time).
-
Click “here” for directions to our facility!
-
No refunds will be issued for no-shows, changes or cancellations that occurred less than 48 hours before the start time. Notice of cancellation or any changes must be provided at least 48 hours in advance of the activity in order for any refund eligibility. Rainouts/cancellations due to weather are at company discretion.
-
Our trail ride is a guided walking tour through the mountains. The terrain is rocky and not safe for our horses to go faster than a walk.
-
We ride rain or shine, however if we receive heavy rains, and need to cancel, we will call and reschedule or refund your ride. Please make sure your contact information is correct so we can reach you.
-
Yes, your Keiki 8+ can ride without a parent! We do require Keiki under 18 years of age to have a parent or guardian to sign a safety waiver prior to riding. Please email us at [email protected] if you are under 18 and arriving without a parent. We can email the safety waiver and then you can bring it with you or email back the pre-signed waiver!